Terms and Conditions

Terms and Conditions

Terms of website use

This terms of use (together with the documents referred to in it) tells you the terms of use on which you may make use of our Growth Platform, whether as a guest or a registered user. Use of our site includes accessing, browsing, or registering to use our site.

Please read these terms of use carefully before you start to use our site, as these will apply to your use of our site. We recommend that you print a copy of this for future reference.

By using our site, you confirm that you accept these terms of use and that you agree to comply with them.

If you do not agree to these terms of use, you must not use our site.

Other applicable terms

These terms of use refer to the following additional terms, which also apply to your use of our site:

  • Our Privacy Policy & Cookie Policy, which sets out the terms on which we process any personal data we collect from you, or that you provide to us and sets out information about the cookies on our site. We will only use your personal information as set out in this policy.

Information about us

technation.io is a site operated by Tech Nation Group Limited (“We”). We are registered in England and Wales under company number 08843778 and have our registered office and main trading address at 20-22 Wenlock Road, London N1 7GU.

We are a limited company.

Changes to these terms

We may revise these terms of use at any time by amending this page.

Please check this page from time to time to take notice of any changes we made, as they are binding on you.

Changes to our site

We may update our site from time to time, and may change the content at any time. However, please note that any of the content on our site may be out of date at any given time, and we are under no obligation to update it.

We do not guarantee that our site, or any content on it, will be free from errors or omissions.

Accessing our site

Our site is made available free of charge, but with premium content only available to premium subscribers.

We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. Access to our site is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of our site without notice. We will not be liable to you if for any reason our site is unavailable at any time or for any period.

You are responsible for making all arrangements necessary for you to have access to our site.

You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.

Intellectual property rights

We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You may print off one copy, and may download extracts, of any page(s) from our site for your personal use and you may draw the attention of others within your organisation to content posted on our site.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged.

You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors.

If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

No reliance on information

The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site.

Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up-to-date.

Limitation of our liability

Nothing in these terms of use excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.

To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to our site or any content on it, whether express or implied.

We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

  • use of, or inability to use, our site; or
  • use of or reliance on any content displayed on our site.

Please note that in particular, we will not be liable for:

  • loss of profits, sales, business, or revenue;
  • business interruption;
  • loss of anticipated savings;
  • loss of business opportunity, goodwill or reputation; or
  • any indirect or consequential loss or damage.

We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any content on it, or on any website linked to it.

We assume no responsibility for the content of websites linked on our site. Such links should not be interpreted as endorsement by us of those linked websites. We will not be liable for any loss or damage that may arise from your use of them.


We do not guarantee that our site will be secure or free from bugs or viruses.

You are responsible for configuring your information technology, computer programmes and platform in order to access our site. You should use your own virus protection software.

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

Linking to our site

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link to our site in any website that is not owned by you.

Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page.

We reserve the right to withdraw linking permission without notice.

If you wish to make any use of content on our site other than that set out above, please contact info@technation.io.

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only.

We have no control over the contents of those sites or resources.

Applicable law

These terms of use, its subject matter and its formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.

Trade marks

Tech Nation is a trademark of Tech Nation Group Limited.

Full Terms of use of The Growth Platform

Please read these Terms carefully. By registering as a Member or Subscriber and ticking the box confirming "I agree to the terms and conditions" and each time you use the Services (whether or not you register as a Premium Member, Free Member, Alumni Member or Subscriber), you agree to be bound by these Terms. If you do not accept them in full, you must not register as a Member or Subscriber or use the Services.

We may change these Terms or the Privacy Policy at any time by posting a revised version on the Site, however we will notify you when you next log in if any material changes have been made to either. You will be bound by the revised Terms and Privacy Policy if you continue to use our Services following the date on which the revised Terms or Privacy Policy are published on the Site.

  1. 1. Information about us

    The Site is operated by the Tech Nation Group Limited ("Tech Nation")(also referred to as "we", "us", "our" and similar expressions).

  2. 2. Eligibility to use the Site and the Services

    The Services are intended for adult Users to communicate with each other online and you must be employed by a UK scaling tech company to become a Member, Subscriber or User. Our definition of scaling is a company growing at least 20% year on year in terms of revenue for at least 3 years, with at least 10 members of staff and having raised a round of funding.

    You may not seek to use the Site or the Services for any commercial purposes.

    We reserve the right to refuse any application to become a Member or Subscriber. You will not become a Member or Subscriber until you receive email confirmation from us, and we may retract any such membership or subscription at any stage at our sole discretion.

  3. 3. Membership and Subscriptions

    You may remove your profile or cancel your subscription at any time (see section 10 termination below for further detail).

    If you do not cancel your subscription and have an automatic renewal agreement in place, we will automatically renew it when it is about to expire. Automatic renewal transactions may be processed up to 24 hours before your existing subscription expires, so if you do want to cancel your automatic renewal we recommend that you do so at least 48 hours prior to the expiry date. Please note, your automatic renewal agreement will be cancelled by us without notice if you have not logged in to the service for 12 months or longer. Any applicable discount will then be lost.

    If you cancel your initial subscription and have not used the service, then you may be eligible for a full or partial refund. Please see our refund policy below for details on eligibility.

  4. 4. Safety and Security

    Our experienced team checks User profiles (and updates to them) for inappropriate content and tries to identify and remove possible scammers from the Site. However, we are not in a position to verify the identity of Users or the accuracy of User Content, nor can we guarantee that our vetting processes will spot all inappropriate User Content. You should therefore not assume that any User Content is accurate or that another User is who he or she claims to be. It is up to you to take appropriate steps to investigate User Content before you take any action based on it. We will not be liable for false or misleading statements by other Users.

    If arranging to meet another person through use of the Services, you do so at your own risk.

    You alone are responsible for ensuring that your interaction with other Users is lawful.

    You are responsible for the acts or omissions of any third parties who use your identification information or account, whether fraudulent or not. You agree to indemnify us against any claims of this kind.

    We will not be liable if your identity is used by someone else.

    You must notify us immediately of any apparent breach of security such as loss, theft, misuse or unauthorised disclosure or use of a username or password. In such case you should immediately amend your password.

    Although we cannot control what may happen between Users if they decide to meet in person, you should notify us on growth@technation.io if you encounter any behaviour that might reasonably be expected to represent a threat to other Users. Any such reports will be treated in confidence and investigated by a senior member of our customer support team. If it is deemed necessary we may (at our sole discretion) elect to warn the other User or to suspend or delete his or her profile.

    Except as described in paragraph 4.7 above, we will not become involved in any disputes between Users, nor do we provide any arbitration or settlement services should a dispute arise.

  5. 5. Your obligations in agreeing to use the Site and the Services

    You agree that you will not:

    • in connection with the Services breach any applicable law, regulation or code of conduct;
    • publish or send any User Content including photos you make visible or communications to us which are false or misleading (and you agree to update User Content to ensure that it does not become false or misleading), sexually explicit, sexually suggestive, vulgar, indecent, obscene, racist, homophobic, xenophobic, abusive, unlawful, deceitful, invasive of another's privacy, offensive, harmful, violent, threatening, harassing, defamatory, an infringement of third-party intellectual property or other rights or which encourage or assist any of the foregoing. Photographic content that will be publicly viewable is further subject to the terms and conditions noted on the photo upload page;
    • include in your profile or any other information you post on the Site or in any communications you make through the Site to another User who has not previously contacted you, any information that enables you to be personally identified or contacted (other than through the Services), including (but not limited to) your last name, postal or email address or telephone number or another website address where such information about you can be found. For the purposes of this restriction contact with another User through the "One liner" service does not qualify as prior contact;
    • disclose or make accessible to any third-party any username(s), password(s), activation code(s) or similar information allocated to Users or use them for any purpose other than authentication for the Services;
    • provide email addresses to us of other persons or publish or send any User Content referring to other persons without having obtained their prior consent;
    • publish or send any User Content which links to any third-party websites which are illegal or contain inappropriate content;
    • use the Services for any commercial, professional or non-private purposes (including advertising, canvassing, soliciting, trading);
    • use the Services for junk mail, spam and pyramid or similar or fraudulent schemes;
    • do anything which may have the effect of disrupting the Services including the use of worms, viruses, software bombs or mass mailings;
    • attempt to gain unauthorised access to any part of the Services or to the equipment used to provide the Services;
    • use the Services to harass any other Member or seek to contact any Member who requests that you cease contact (you will have the option to block contact from other Members by selecting the appropriate option in their profiles);
    • impersonate any other person or entity; or
    • use the Services other than for the purposes set out in these Terms.

    You agree to comply with any guidelines or requirements on our Site as well as any reasonable request or instructions by us in connection with the Services.

    You must ensure that all contact and payment information (e.g. postal and email addresses, credit card numbers) that you provide are accurate and kept up to date.

    You must notify us in writing immediately if you become aware of any inappropriate behaviour in connection with the Services (including if you believe that material belonging to a third-party has been posted on the Site by another User in breach of copyright). Email growth@technation.io to report inappropriate behaviour or suspicious profiles to the customer support team.

  6. 6. User Content

    Tech Nation only provides the channel for Members to publish and/or distribute their personal information and is not the publisher of User Content.

    It is your responsibility to decide which information to publish or send as User Content (which will be visible to other Users or Internet users). Tech Nation will not be responsible for any misuse of such User Content by any other User or third party.

    Save as set out in the Privacy Policy, we will not disclose any personal details supplied by you that are not publicly displayed in your profile without your prior consent.

    Tech Nation reserves the right to exercise editorial control over profile and picture content, but accepts no liability for User Content (including pictures) or other activities of Users which may breach the rights of other Users or third parties.

    We do ask Users to notify us of inappropriate User Content. You acknowledge that such notification may take place and that we may take steps outlined in these Terms in respect of such information which comes to our attention if it relates to User Content published or sent by you.

    We reserve the right not to accept or to suspend, redact or remove from the Site and the Services all or part of any profile or any other User Content for any reason and, if we do so, we will not enter into correspondence with you regarding the suitability of such User Content.

    We assume no responsibility for the deletion of or failure to store your User Content, including profile details and photographs. Further, you must ensure that you save any messages you wish to keep.

    We reserve the right to permanently delete messages and other User Content after any period.

    Tech Nation cannot guarantee that offensive or inappropriate material will be removed or deleted from the Site in every case, but any failure to do so in a particular case will not affect our right to remove or delete similar material in subsequent cases.

  7. 7. Proprietary Information and Content

    The Site and the Services contain or use information and content (including marks, logos, graphics, images, photographs, animation, videos, text and software) that are the intellectual property of our partners, other Users and us. Your right of use is strictly limited to accessing, downloading, printing and reproducing such information or content for your own personal, private and non-commercial use of the Services within the scope of these Terms. You may not otherwise retrieve, display, modify, copy, print, sell, download, hire or reverse engineer (except insofar as permitted by applicable law) such content without our prior written consent.

    You may not link to our Site or include it in part or in whole within another external website without our prior written consent.

    Subject to the terms of the privacy policy and any particular permissions you give, you grant us a licence to use (and to sub-licence or assign) your User Content (being material you publish on the site or send to other Members), as necessary in connection with the provision of the Services including:

    • making your profile visible to other Users of The Growth Platform;
    • making your profile visible to Users on other Sites operated by us;
    • using such Content in connection with our business to business marketing activities.

    You may not copy or otherwise use any User Content of other Users except insofar as strictly necessary for your own personal, private and non-commercial use of the Services within the scope of these Terms.

    You may not publish or post any material on the Site or send via the Services any material that belongs to a third party unless you have permission to do so. You are also requested to notify us if you believe that material belonging to a third party has been posted or sent by another User. This includes (but is not limited to) photographs, images and text.

  8. 8. Performance of and changes to the Site and the Services

    The Services are provided to you on an "as is" basis by Tech Nation. We do not guarantee that our Services will be uninterrupted or error-free or will achieve particular results. We will use our reasonable endeavours to rectify faults if they do occur.

    We reserve the right to suspend the Services at any time without notice for repair, maintenance, improvement or other technical reason, but to minimise disruption we will normally try to do so only between 8 p.m. and 8 a.m.

    We reserve the right to change the Services provided such changes do not have a material adverse effect on the quality of the Services.

  9. 9. Right to cancel

    You may cancel your order for the Services by giving us written notice within 48 hours of placing your order. You can do this by emailing us on growth@technation.io or by writing to us at the address given above.

    Remember to include details of your email address you gave when you joined the site to help us authenticate your request. If any refund is due under this Right to cancel, it will be governed by the rules of our refund policy detailed below.

  10. 10. Termination

    You may at any time terminate your registration with us by emailing growth@technation.io or by writing to us at the address given above. We will implement such a request as soon as reasonably practicable.

    You may also cancel the automatic renewal of your subscription (at least 48 hours before the renewal date) by clicking the link on the subscription page. This will not affect your Subscriber benefits, which will continue until your subscription expires.

    We may suspend or terminate your registration at any time:

    • Immediately without notice or refund if in our reasonable opinion you have committed a serious breach of this Agreement or any User Content published or sent by you or your continued membership is or might be damaging to our business or to other Users; or
    • otherwise on seven days' notice to you by email in which case we will provide a full refund of the proportion of your subscription payment that relates to the period after termination.

    We will notify you by email of any suspension or termination of your registration (or of confirmation thereof). Following such notification, you must not attempt to re-register as a Member or to use our Services unless we notify you that any suspension has been lifted.

    Termination will not affect the accrued rights of either party under this Agreement.

  11. 11. Refund Policy

    We try our best to treat all of our members fairly, just as we ourselves would like to be treated.

    Sometimes it's fair to ask us for a refund, but if you've used the service, we feel that it is equally fair to expect you to pay for it.

    Refunds will therefore only be made if the following conditions are met:

    • you have not used the service*
    • you cancel your subscription within 14 days of your initial payment to us

    If your refund request meets both of these requirements, we will be happy to refund you in full.


    It is your responsibility to cancel any auto-renewal agreement at least 48 hours before the next payment date - we do not offer refunds for renewal payments.

    We are unable to agree to, or issue any refunds where payment has been made via the iOS or Android mobile Apps. Please contact the relevant payment provider for any such refund requests.

    * The definition of service use is where either you have accessed content and/or sent one or more messages.

  12. 12. Third party websites

    We or third parties may provide links on our Site to third party websites. You use them at your own risk. We do not review such sites. We do not recommend or recommend such sites nor are we responsible for the content of those sites or any goods or services offered thereon. If in the course of performing a search on our site you encounter any third-party website the use of which would violate any applicable law, you must immediately cease use of such website.

  13. 13. Limitation of liability

    This section 12 (and any other clause excluding or restricting our liability) applies to our directors, officers, employees, subcontractors and agents (who may enforce this clause under the Contracts (Rights of Third Parties) Act 1999) as well as to us. Nothing in this Agreement in any way limits or excludes our liability for negligence causing death or personal injury or for fraudulent misrepresentation or for anything which may not legally be excluded or limited.

    You must give us a reasonable opportunity to remedy any matter for which we are liable before you incur any costs remedying the matter yourself. If you do not, we shall have no liability to you for that matter.

    We will not be liable to you for any loss or damage you suffer to the extent you cause or contribute to such loss or damage by your own acts or omissions, for example by not complying with these Terms.

    Our liability of any kind (including our own negligence) with respect to the Services for any one event or series of related events is limited to double the total fees paid by you in the 12 months before the event(s) complained of.

    In no event (including our own negligence) will we be liable for any indirect losses (such as loss of profits, contracts or business) even if we have been advised of or ought to be aware of the possibility of such losses.

    We are not liable for failure to perform or delay in performing any obligation under this Agreement if the failure or delay is caused by any circumstances beyond our reasonable control, including acts or omissions of providers of telecommunications services or faults in or failures of their networks and equipment.

  14. 14. Indemnity

    You agree to indemnify us (including our directors, officers, employees, subcontractors, agents and affiliated companies) against all third party claims and liabilities (including reasonable legal fees incurred by us) related to your breach of this Agreement and/or to your use of the Site and Services, including any claim or liability arising from the publication or other communication by you of any content or information that infringes the intellectual property rights of, or denigrates, libels or invades the privacy of, any third party.

  15. 15. General

    Headings in this Agreement are for information only and do not affect the meaning of the Terms or the Agreement.

    This Agreement (which includes the privacy policy) constitutes the entire Agreement between you and us in connection with the Services.

    These Terms are personal to you and you may not transfer or assign your rights or duties under this Agreement to anyone else without our prior written consent. We may assign all or part of our rights or duties under this Agreement at any time.

    Any failure by us to exercise or enforce any right or provision of this Agreement does not constitute a waiver of it.

    If any part of this Agreement is deemed void or ineffective for any reason, the remainder shall continue in full force.

    A person who is not a party to this Agreement shall have no rights under the Contracts (Rights of Third Parties) Act 1999 unless expressly stated otherwise in this Agreement.

  16. 16. Dispute Resolution

    We will try to resolve any disagreements with you quickly and efficiently, but if you (or we) feel it is necessary to take court proceedings, this Agreement is governed by English law and any disputes must be decided only by the English courts.